Fender support

Store Policies

Helpful policy details for shopping Fender instruments, gear, accessories, and digital products.

Guitar case resting on studio equipment

Store policy

Gift Cards

Fender.com gift cards may be cancelled or voided by Fender without notice, refund, or replacement if they are used in violation of the Terms & Conditions.

If returned, purchases made with a Fender.com gift card will be refunded with a new gift card equal in value to the gift card balance expended on the purchase and emailed to the email address on file with Fender associated with the purchase being refunded.

No more than 5 gift cards can be applied to a single order at time of checkout.

There is a $3,000 limitation on amount added to a single gift card.

Fender.com gift cards expire ten years after the date of purchase unless prohibited by applicable law and cannot be redeemed for cash unless and only to the extent required by applicable law.

Call Us

For further assistance, contact our Fender Player Experience team at (800) 856-9801 email us at [email protected]

Terms & Conditions are referenced in the Gift Cards policy above.